Our Monitoring System
Our Monitoring and Service Assurance provides you with the ability to remotely monitor your key systems and applications around the clock.
Monitoring your organisation’s IT environment is an important part of effective service management and helps transform your IT support operation from a reactive to a proactive service. By automating many manual tasks though the use of sophisticated technology, we are able to deliver rapid return on your investment.
Top Legend IT’s sophisticated remote monitoring platform keeps track of a wide range of technologies – including server and storage platforms, operating systems, as well as networking and security infrastructure. With our ability to fully customise our service, we can monitor virtually any application. Depending on agreed service levels, as soon as we identify a problem we either start troubleshooting it on your behalf or alert you by email or pager/SMS whatever the time.
How you benefit
Access to best-of-breed monitoring and management technology
No large upfront investment because there’s no need to purchase software or hardware, or install agents on your existing equipment.
Save, time and money
Our monitoring system allows your staff to focus on other areas within your business. In many cases, we can alert you to issues and have them fixed before any of your users is aware or your business impacted.
Gain control of your environment through proactive systems management
Knowing of issues or potential problems quickly will ultimately lead to faster recovery time and better availability of your systems.
Zabbix is our chosen monitoring system it is an open source software that allows us to change the configurations as we wish thereby giving us great flexibility. We are continually improving the system and its ability to help us prevent problems before you the client notice.
Key Features:
- Discover problems as they happen
- Comprehensive Monitoring
- Real time remote administration.
- Secure - No data copromise
How does it work
We install a small piece of software on each server, this piece of software gives us the ability to remote control your server(s). The ability for us to remote control is essential to accurately & proactively monitor your network.
A number of companies we service across various industries are benefiting from this service including travel companies, airlines, insurance brokers, leasing companies, education facilities, manufacturers as well as numerous other companies. Should you require testimonials please do not hesitate to contact us and we will arrange details of some of our clients.
When a problem is detected on your system it will do then trigger 2 conditions a) change the corresponding icon to Red (Problem) Yellow (Warning) Green (Ok) b) If a warning or error is detected it will also email all of our engineers indicating a problem has occurred and what the problem is.
Armed with the above information allow our engineers to expeditely fix the issues usually before you even noticed there was a problem.
Like to know more?
View a list of platforms covered and full service deliverables in our Monitoring Systems & Service Assurance brochure
Read how we monitor the IT environment, 24x7
Contact us to discuss how we could monitor your key IT infrastructure