IT Support
When office computers fail, how long do you have to wait for assistance?
On-site and remote IT support to restore day-to-day operations promptly
Learn about IT Support
An IT partner for Hong Kong SMEs
Top Legend Technologies Limited
Helping offices with their IT, since 2000
Top Legend Technologies Limited provides practical information-technology services for small and medium-sized enterprises in Hong Kong. We help clients plan and improve office IT, deal with day-to-day faults, strengthen security, and host websites, email and cloud systems.
Our team is made up of experienced IT professionals, with more than twenty years of practical experience. Our engineers hold a number of industry professional certifications, and can handle a wide range of needs — from day-to-day support and systems planning to security and the cloud. Whether you require a one-off visit for an immediate issue, or ongoing monthly support, please contact us to discuss your current situation.
01
Are you facing any of the following situations?
The following are questions clients often raise. Select an item to learn how we can assist.
When office computers fail, how long do you have to wait for assistance?
On-site and remote IT support to restore day-to-day operations promptly
Learn about IT SupportUnable to receive business email, messages marked as junk, or an unstable mail server?
Email hosting, repair and Microsoft Exchange to restore reliable business communications
Learn about email solutionsConcerned about malware infection or a data leak, and uncertain whether current defences are adequate?
Antivirus, firewall, backup and patching to reduce the risk of infection and downtime
Learn about IT Security02
How we work
We begin by understanding your situation, then determine whether remote or on-site support is the more appropriate first step. Support can be arranged as a one-off visit or a monthly retainer.
- 1
Contact us
Please describe the issue by phone, WhatsApp or the enquiry form.
- 2
Remote diagnosis first
Many day-to-day faults can be investigated and fixed remotely, to limit downtime.
- 3
On-site when needed
If remote work cannot resolve it, or the job has to be done in person, we arrange a visit or a regular on-site presence. One-off or monthly support is available.
- 4
Follow-up
After the work is done, we will explain what we found and what was done. For ongoing support, regular checks and a service report can also be arranged, as agreed.
We review your current environment first
Before any arrangement is made, please contact us to discuss your situation. We can review your current office IT environment and assess what may need attention. This initial discussion does not commit you to any service.
One-off and monthly support
Support can be arranged for a one-off need, or as ongoing monthly support. A one-off engagement is suited to an immediate issue; a monthly arrangement is a practical way to handle day-to-day maintenance. Regular checks and a service report can form part of ongoing support, as agreed. Scope and form are discussed with you first; we do not list package names or fees on this website.
03
Our services
From day-to-day support to hosting and systems, open a service page for a fuller picture.
IT Support
When a computer, network or server fails, we diagnose remotely first and visit on site when needed. One-off or monthly support is available.
Learn moreIT Consultation
We assess your current environment, plan office infrastructure, relocation or upgrades, and suggest a practical way to follow through.
Learn moreEmail solutions
We help with sending and receiving, junk mail and unstable mail servers, including hosting, repair and Microsoft Exchange.
Learn moreIT Security
Antivirus, firewall, patching and off-site backup, with security reviews and ongoing maintenance when you need them.
Learn moreEndpoint Protection
We specialise in supplying Kaspersky endpoint protection software, and can help with installation, set-up and later support.
Learn moreCustom-made systems
Business systems built around how you work, together with websites and ecommerce sites.
Learn moreWeb Design
We design and build websites on a content management system (CMS), such as WordPress, Joomla or Drupal. WooCommerce can be used on WordPress if you need an online shop, so you can update the content yourself.
Learn moreWeb Hosting
Domain names, website and email hosting, with virtual private servers (VPS) and dedicated servers where they are a better fit.
Learn moreDomain Registration
We help you look up, register and manage .com, .net and .com.hk domain names, and point them to your website or email.
Learn moreCloud Hosting
Cloud hosting, Microsoft Azure, and help with hybrid migration and day-to-day operations.
Learn moreMicrosoft services
Exchange, Azure, and assistance for NGOs applying for Microsoft Credits.
Learn more04
Partners
We work with the following IT distributors, and we supply related product brands and solutions for our clients.
Distributors
Product vendors
Microsoft
Microsoft services
We help clients with Microsoft Exchange email, Microsoft Azure, and we can assist non-governmental organisations (NGOs) applying for Microsoft Credits.
Please tell us about your current situation
Please call, use WhatsApp, or complete the enquiry form. We will review the situation and recommend a suitable course of action.