a person checking a backup status in an office, with a network storage device on the desk

Backup Strategies

When files go missing or a system fails, whether you can restore them often depends on whether everyday backups are in good order. We can help plan and put in place a backup arrangement that fits the company. For cloud backup we use iDrive and Microsoft OneDrive; in the office we use Synology NAS backup. The two approaches can also be used together where that is useful.

01

Common issues raised by clients

Clients often describe situations such as:

  • There is no regular backup, or copies only exist on the same computer, the same disks, or in the same office
  • It is unclear whether backups actually complete, or whether they can be restored when needed
  • Worry that files could not be recovered after ransomware, hardware failure or accidental deletion
  • Backups cover only some files, and may not include servers, shared data or email
  • You would like a copy kept away from the office, but do not yet have a suitable arrangement
  • Some files are already synced to the cloud, but it is unclear whether that amounts to a complete, restorable backup

02

How we can assist

We can help with:

  • Reviewing the present backup arrangement and pointing out clear gaps
  • Recommending a suitable backup scope and restore approach, based on your systems and how you work
  • Putting iDrive cloud backup in place
  • Putting Microsoft OneDrive cloud backup in place
  • Putting Synology NAS backup in place
  • Setting up regular backups, and checking that a restore is possible when that is needed
  • Looking at this together with existing IT support, security and hosting arrangements

The backup approaches we use

For cloud backup we currently use iDrive and Microsoft OneDrive; in the office we use Synology NAS backup. They can be used on their own or together, as the situation requires. This is a factual description to identify the products, and is not a claim of official partnership or authorisation.

  • iDrive

    iDrive is a cloud backup service that can copy selected data from computers, servers or other devices to the cloud on a regular schedule. If office equipment fails, the data can still be restored from another location. This suits situations where a copy needs to be kept away from the office. The scope and the arrangement are discussed around your systems and needs; we do not publish estimates on this website.

  • Microsoft OneDrive

    Microsoft OneDrive is Microsoft’s cloud storage service, commonly used to store and sync office files. If the company already uses Microsoft 365, selected files can also be placed in OneDrive for day-to-day access, and as part of a cloud backup arrangement. How this is set up depends on the existing Microsoft account and the files involved.

  • Synology NAS

    A Synology NAS in the office can be used as a central backup, with data from computers, servers or other devices copied to it on a regular schedule, so that files can be restored on site. Where it is useful, copies on the NAS can also be replicated to another location — for example together with cloud backup — so recovery does not depend on a single copy.

Cloud backup and an office NAS can be used together — for example, keeping everyday files in OneDrive, and using iDrive or a Synology NAS for a more complete system or server backup. There is no single arrangement that suits every company. The scope, where copies are kept, and whether restores are tested are discussed after we understand the systems you already have. Details and fees are discussed after we understand the requirement; we do not publish estimates on this website. If you also need day-to-day support or security work, you can start from the IT Support or IT Security pages.

Related services

What support typically covers

The exact scope is discussed and agreed with you first, and does not mean an unlimited number of visits.

  • Troubleshooting and set-up for desktop and laptop PCs
  • Printers and commonly used peripherals
  • The office network and shared files
  • Day-to-day company email issues
  • Basic inspection and fault-handling for servers
  • Computers, accounts and email for a new colleague joining the office

One-off and monthly support

Support can be arranged for a one-off need, or as ongoing monthly support. A one-off engagement is suited to an immediate issue; a monthly arrangement is a practical way to handle day-to-day maintenance. Regular checks and a service report can form part of ongoing support, as agreed. Scope and form are discussed with you first; we do not list package names or fees on this website.

We review your current environment first

Before any arrangement is made, please contact us to discuss your situation. We can review your current office IT environment and assess what may need attention. This initial discussion does not commit you to any service.

Office relocation and network cabling

A new office, a relocation, or a rearrangement of desks often needs network cabling and equipment to be planned and installed. We can help assess and plan this as part of a consultation, and carry out the on-site installation when a visit is needed. Please tell us your timetable and current situation.

IT Consultation · On-site Support

Please tell us about your current situation

Please call, use WhatsApp, or complete the enquiry form. We will review the situation and recommend a suitable course of action.

or call +852 3106 0566 · WhatsApp enquiry

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