Case studies

These are examples of work we have completed for clients. Company names are omitted.

an IT professional helping to check a computer in an office

Email migration and on-site support for a trading company

Client: A trading company with about 40 staff.
Challenge: The company was running email on an older Exchange Server and needed to move to a current cloud email service, together with on-site IT support to keep day-to-day operations running. Their existing servers, PCs and network had also been in use for some time and were due for a staged upgrade.
Work: We planned and completed the email migration from the older Exchange Server to Microsoft Exchange Online Plan 1, and provided on-site IT support for the company’s day-to-day systems.
Outcome: The email migration was completed within one week, and the company now uses Microsoft Exchange Online Plan 1 for everyday email. We are now preparing to upgrade their existing servers, PCs and network, as the next step in improving their IT environment.

Products used

Microsoft Exchange Online Plan 1

an engineer working on network cables in a server rack

VPN and wireless network for a church

Client: A church with two centres. One of the centres is about 10,000 square feet and has a number of activity rooms.
Challenge: The two centres needed a firewall-based VPN, so that one centre could connect to the server and access internal systems. The larger centre also needed a wireless network that would cover its many activity rooms.
Work: We used SonicWall Firewall TZ370 to set up a VPN between the two centres, so the designated centre could reach the server and use internal system data, and we installed Aruba Wi-Fi Access Points (APs) throughout the centre.
Outcome: A VPN has been set up between the two centres, and a wireless network has been installed with Aruba Wi-Fi Access Points.

Products used

Custom accounting system for an entertainment company

Client

An entertainment company with three branches.

Challenge

The three branches needed a custom-made accounting system for daily operations and company-wide accounts. They also needed to be able to resume work quickly if an in-store server failed.

Work

We developed a custom accounting system for all three branches. Staff enter data on iPad and use mobile QR codes for bookkeeping; phones are also used to view information when entering the premises. The system is used every day and includes:

Staff attendance
Company bookkeeping, and entering and issuing accounts
Automatic scoring and money calculation
Miscellaneous expense records
Payroll, MPF and other expense calculations

Each branch has its own HP ProLiant Server, together with an APC UPS. The branches are separated by a Fortinet Firewall 50G, and Fortinet 231K APs are used. We also designed a cloud disaster recovery plan so that, if a physical server fails, work can resume promptly on a cloud server.

Outcome

The system took six months to develop and has been in continuous use for more than 10 years. It is now used by about 100 people across the three branches, or about 30 staff in each shop, and a cloud disaster recovery plan is in place.

Products used

System maintenance for a steel manufacturing company

Client: A steel manufacturing company with about 30 staff.
Challenge: The company runs several internal systems on VMware servers and needed professional system maintenance to keep day-to-day operations running.
Work: We provide system maintenance for the company, looking after its VMware servers and the internal systems hosted on them.
Outcome: These internal systems are now under our ongoing professional maintenance.

Products used

VMware

a workspace with computers used to design a website and online system

E-commerce website for a professional and medical wig company

Client: A company with physical stores, specialising in professional and medical wigs.
Challenge: The business was based around its physical stores and needed an e-commerce website and supporting online system, so that products could also be presented and sold online, together with online advertising.
Work: We built an e-commerce website and the supporting online system on a content management system (CMS), and also managed their Google Ads (AdWords) campaigns.
Outcome: The company now has an e-commerce website and supporting online system, and we have been assisting with their Google Ads promotion.

Products used

Content Management System (CMS)
Google Ads

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